Cancellation and Refund Policy

At PancardShop, we strive to provide the best service possible. This Cancellation and Refund Policy outlines the terms and conditions regarding cancellations and refunds for our services.

1. Cancellation Policy

Once a PAN card application has been submitted through PancardShop, it cannot be cancelled. The application process involves immediate submission of your information to the relevant authorities, making it irreversible.

2. Refund Policy

We offer refunds under the following circumstances:

• Duplicate Payment: If a duplicate payment is made, we will refund the extra amount after verifying the transactions.
• Service Not Rendered: If we fail to provide the service due to technical issues or administrative errors, we will issue a full refund.

Refund requests must be made within 7 days of the transaction date. To request a refund, please contact our support team at [email protected].

3. Refund Process

To initiate a refund, please email us at [email protected] with the following details:

• Your full name
• Transaction ID
• Reason for refund request

Our team will review your request and respond within 5 business days. If your refund is approved, the amount will be credited back to your original method of payment within 7-10 business days.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Incorrect or incomplete information provided by the user
• Change of mind after the application has been submitted
• Delays caused by incorrect or incomplete documentation provided by the user

5. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at [email protected].